Helping in everyday life and emergencies since 1959

For the past 65 years, we have been dedicated to helping people in difficult situations and providing emergency assistance worldwide—whether at home, while traveling, or doing business. As long-standing Assistance and Protection experts, we leverage our extensive knowledge to design coverage and services closely tailored to the needs of our corporate client partners.

By shaping the future of assistance services and protection solutions, we ensure that our partners' customers always feel safe and supported, both in emergencies and everyday situations. We continuously push the boundaries to exceed expectations, standing by their side whenever they need us.

Protecting what matters when it matters

Combining passion with advanced expertise, our teams around the globe proudly share a common purpose: assisting and protecting people, both in their daily life and through unexpected events.
Our “raison d’être” is to deliver AXA’s commitment in the moments of truth, by “protecting what matters, when it matters”.
Customer experience is at the heart of our concerns, with a “phygital” approach that combines the best of digital and human.

Marie-Louise Elhabre AXA PARTNERS CEO

Marie-Louise Elhabre

CEO, AXA Partners

We put the customer’s delight at the heart of everything we do on a daily basis, thanks to our best asset, our people, and through our technological innovations.
Our DNA is about supporting individuals when they need it the most. We do it digitally when possible and humanly when it matters.

Top 6 reasons to work with us

  • 100%

    100%of our Business Partners consider AXA Partners as

    an ethical, environmental and socially conscious partner.

  • 96%

    96%of them consider we help them

    improve their customer loyalty.
    (Business Partners Satisfaction Survey Dec. 2024)

  • 95%

    95%of them agree that we contribute

    to generate additional business value for them.