Providing best in class medical expertise, and optimized patient’s care coordination pathways

In today's fast-paced and multifaceted lifestyle, your customers are particularly focused on their health. That’s why at AXA Partners, we offer high-quality medical expertise, and care orchestration services to provide your customers with peace of mind when it comes to medical care issues.

Our solutions fall into three main categories: health services (including home care and teleconsultation), TPA (Third Party Administration) management, and optimization of health expenses thanks to our medical network.

  • +30.000
    +30.000medical providers*
  • 170
    170in-house doctors and nurses*
  • 1.3M
    1.3Mcases handled*

    *in 2023

Providing a comprehensive care pathway

Our health offers have been designed to provide valuable protection to your customers, whatever their medical needs, and wherever they are in the world. This increases the number of touchpoints you have with them and reinforces customer loyalty.

Our range of solutions
  • life care services
    Life Care Services

    Empower your customers to maintain a sense of normalcy at home while managing their medical situation.

  • teleconsultation
    Teleconsultation

    Offer an easy, secure and convenient access to experienced general practitioners, anytime and anywhere: a digital access to primary care with a human touch.

  • personal health assistant
    Personal Health Assistant

    Enable your customers to have their medical and social questions answered promptly and reliably by a trusted team of care guides.

  • mental health support
    Mental Health Support

    Enhance psychological well-being and overall mental health ; offer 24/7 unlimited access to dedicated counselling and support.

  • second medical opinion
    Second Medical Opinion

    An optimised diagnosis or treatment plan in case of critical illness or need for surgery.

  • patient support program
    Patient Support Program

    Provide your customers with the comprehensive support needed to enhance treatment efficiency for long-term or chronic illnesses.

  • help to caregivers
    Help to caregivers

    Support caregivers in finding and coordinating appropriate assistance to provide good care to loved ones while respecting their personal boundaries.

  • teleassistance
    Teleassistance

    Empower customers to maintain their independence and mobility, ensuring they can stay in their homes for as long as possible.

  • management of serious bodily injury
    Management of serious bodily injury

    Provide comprehensive long-term care support to customers who have suffered a life changing injury.

  • pet assistance
    Pet Assistance

    Support your customers with pet-friendly solutions that help them enjoy their four-legged frind to the full.

  • travel for treatment
    Travel for Treatment

    Help your customers travel abroad for the best chance of successful medical treatment.

  • medical assistance, transfer and repatriation
    Medical Assistance, Transfer and Repatriation

    Ensure customers with heath or life protection insurance receive best-in-class medical assistance when away from home.