We contribute to safe travel by giving peace of mind to leisure and business travelers

Our flexibility allows us to adapt our travel insurance & medical assistance products and solutions to new situations like the Covid-19 crisis. In the “New Normal”, travelers want to be prepared for unexpected experiences. And this means not having to worry about medical assistance or other travel inconveniences. You can offer your customers services for themselves and their employees that help you contribute to their serenity.

  • 20

    20languages

    spoken by our agents

  • 27

    27country

    offices in 80 countries

  • +1000

    +1000Covid-19 cases

    managed by our medical teams

Woman with her phone and baggage

Making air travel feel safe again

The Covid-19 pandemic has raised health to the forefront of your customers’ concerns when they travel. To reassure air travelers, we are coming up with new travel medical assistance. For example, our Covid-19 Global Wellness insurance for Etihad Airways covered medical and quarantine expenses in the case of a Covid-19 diagnosis for passengers flying to the UAE.

Man in a bus

Ensuring a great trip in uncertain times

Given new restrictions, it’s more important than ever for your customers to avoid travel inconveniences. Our Travel Rebound Insurance Product (TRIP) is designed to restore confidence in traveling by covering today’s extra risks, such as denied boarding, missed departure, or being stranded abroad, with both medical and non-medical assistance.

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Promoting sustainable growth for our partners with our B2B2C business model

With our business partners we co-design solutions to help consumers face a new economic reality. When the Covid-19 crisis struck, for example, Accor confronted a dilemma: how to reassure customers that it was safe to stay in their hotels once they reopened. We came up with a solution, ALL – Accor Live Limitless, that allowed their guests free 24-hour access to our medical network and teleconsultation services.

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Meet your organization’s Duty of Care – anytime, anywhere, on any device

Companies must ensure safe working conditions for their business travelers, but fewer than half are fully aware of their legal responsibilities. Make sure your employees stay safe while traveling with Travel Eye, which offers reliable information and global medical and security assistance services.

Man and woman at the reception

Simplifying busy lives

Pleez is our personalized concierge service that makes life more convenient for your customers when they travel. It gives them access to a range of service providers around the world to find a restaurant, plan a city trip, book concert tickets or make a doctor’s appointment. Pleez uses both artificial intelligence for fast, pertinent responses and human know-how for the really tough questions.

Contributing to make travel extraordinary experiences

Our wide range of proven travel solutions includes medical and non-medical services so that your customers can travel in comfort and safety. In line with our policy of “One AXA” and “Customer First,” we design our services to be simple, rapid, and intuitive.

Our range of solutions

Xavier Blanchard

Xavier Blanchard

AXA Partners Travel Insurance CEO and Global head of Travel at AXA Partners.

Appetite for Travel post Covid is widespread, with greater importance attached to insurance. To support this accelerated growth, cutting edge e-commerce capabilities are a key element, particularly to optional models that present a greater technical challenge for e-commerce.

Ready to start?

Interested in finding travel insurance & medical assistance solutions for your customers? Whether you are a service provider, a broker, or an international corporation, AXA Partners offers services that meet today’s pressing travel concerns.