From a medical assistance pioneer to a global player in assistance and protection

With more than 8,000 +employees and tens of thousands of networks providers across the world, we are a leading provider of assistance and protection solutions. Our experience in international business solutions implementation and deep knowledge of local markets is backed by our sectorial expertise and security. This gives us a solid track record for helping our business partners to offer their customers the protection they need, whenever they need it.

Global knowledge and agility to address local challenges  

As a 100% subsidiary of the AXA Group, we operate 24/7 with offices in over 20 countries. Thanks to our global footprint, we are in direct contact with many different local markets. This means we can mobilize our local teams to co-build solutions with our partners. We work with you to find innovative solutions tailored to your customers' expectations based on a catalogue comprising more than 40 families of solutions already implemented for our business partners and covering 6 major areas:  health, home, travel insurance and assistance, motor, truck and credit & lifestyle protection.

We hold licences that allow us to market our products in over 100 countries, with the ability to operate worldwide thanks to our network of medical and non medical providers, and to our 8,000 employees (114 nationalities, 74 languages), 6,000 of whom are in direct contact with the customer.

  • 8,000

    8,000employees

  • +20

    +20country offices

  • +100

    +100countries with intervention capacities

Empowering business partners to grow with add-on insurances & services

Automotive

We design innovative solutions for fast evolving mobility ecosystems.

Banking & Financial services

We adapt added-value solutions that meet consumers' shifting needs for personalized protection.

Travel & Tourism

We help people travel the world and live dreamed experiences while feeling safe and secure.

Healthcare

We develop health solutions combining accessibility, reliability, and simplicity.

Energy and Utilities

We encourage and protect all energy consumption patterns, including sustainable energies.

Offers built on market intelligence

We rely on the market expertise and data gathered by our local teams, including our specialist Operation Centers, to produce innovative solutions that provide assistance wherever and whenever your customers need it.

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