Discover how AXA Partners are supporting customers preparing their vacations abroad this summer… Find out our travel tips and useful information links on destination country to travel safely and smoothly in today’s COVID 19 world.
Whether going to or through, a traveler's country of destination may have implemented its own health screening requirements.
To stay informed in a constantly evolving pandemic situation, it is highly recommended that you refer travelers to official government or foreign institution websites of the country(ies) they are crossing so that they may have access to accurate information in real time.
Travel conditions of main inbound & outbound traveling destinations health authorities
Staying within the EU will make travelling a great deal easier because all European countries accept paper or digital health certification formats, attesting either
1. individual's vaccination certificate
2. and/or negative PCR test
3. or recovery status regarding COVID-19
provided they comply with the EU Digital COVID Certificate (EUDCC).
Nevertheless, each country is free to apply its own health screening requirements and strengthen their requirements towards citizens coming from sensitive regions.
Download the information for Europe countries
Find here a table highlighting the different digital health applications that cover most European traveling destinations. Any one of these applications will allow travelers to cross European borders thanks to a European QR code on the certificate.
Beyond ongoing discussions between UE and UK or UE and US towards mutual recognition of countries’ certificates, no common regional or global standard health certificate framework or solution has been agreed yet. Nevertheless, airline companies may provide travelers with a solution (paper or digital) that comply with the health screening requirements of the country they are crossing. Also it would be wise for them to carefully read the documents that are provided along with their booking as they may contain important guidelines that will ultimately improve their overall health certification process.
6 Tips for your future travellers
1. Check and understand the required documents
In addition to proof of vaccination, border or airlines agents may require negative tests results, quarantine information and/or specific travel forms in a paper or digital format. To be on the safe side, your travelers should carry both paper & digital versions of their documents.
4. Inform your travellers on our worldwide medical network
Should your travellers need a PCR or antigen test, AXA Partners assistance teams, available 24/7, will provide your customers with nearby testing center referrals based on our AXA Partners worldwide vetted medical network that boasts 4,500 testing centers.
A phone number to reach our teams appears either on your AXA client travel insurance policy or your credit card travel benefits certificate.
5. Make our teleconsultation services available in case of any symptoms
Should anyone feel unwell during their trip or manifest Covid 19 symptoms, as our client, your customers may have access to AXA Partners travel teleconsultation service Doctor Please! with their travel insurance policy or their credit card travel benefits ; or AXA Partners teleconsultation service with their AXA health insurance such as BonjourDocteur in France.
6. And what if Covid 19 ruins the travel plans of one of your travelers ?
Will he/she be reimbursed for their booking if they test positive before traveling, or if a country suddenly closes its borders in connection with the pandemic? Before they book, be sure to have your travelers check our Covid 19 Q&A guidance on: https://covid-19.axa-travel-insurance.com/
Wish to know more about our teleconsultation services?