Protecting the ordinary and the extraordinary
Combining passion, expertise, and experience, we deliver worldwide solutions to our business partners and their customers, protecting what matters most to them at critical moments.
We pursue our mission by being at people’s side whenever they experience adverse situations. Our teams around the globe proudly share a common purpose: assisting and protecting people, both in their daily life and through unexpected events. We put our efforts in delighting our business partners and customers, harnessing the best of digital convenience and our warm human touch.
Partnerships
Employees worldwide
Dedicated call centres
We work with our business partners to create solutions that protect what matters when it matters. Always pushing our limits, we are expanding our areas of expertise and adapting our solutions to safeguard health and quality of life, promoting individual success and collective progress.
As lives and businesses evolve through new technologies, and as new risks arise, we are fully committed to ensuring that our partners and their communities can thrive and grow. Thanks to our global network of experts and our passion for protection we develop innovative partnerships to offer solutions that are adapted and accessible to all.
We design insurance solutions and assistance services that fit our clients’ requirements. Our shared passion for customers, progress and innovation is the key enabler of your success. Our business is, and always has been, entirely people-led: our team members around the globe, alongside our network of providers, are our greatest strength. When people call on us for help and protection they are met with a smile, a sympathetic ear, and a can-do attitude.
We harness the best of digital convenience and our warm human touch. We do not view technology as separate from people: innovation only makes sense if it is useful and we are convinced that technology’s main role is to deliver efficient, customized, actionable service, and support to our agents when dealing with complex situations.
Our network stands at the core of AXA Partners' operational excellence, serving as a powerful and reliable asset As a wholly owned subsidiary of AXA Group, we are trusted and recognized worldwide for our unparalleled network of experts protecting property, people, and financial assets. Our shared passion for customers, progress and innovation is the key enabler of your success.
We combine a unique suite of solutions, capabilities and in-depth industry expertise into value propositions that enable Business Partners from various industries to meet their customers’ specific expectations, differentiate their offerings and grow, thanks to add-on insurances and services.
Thanks to our people's passion, our expertise and technological innovations, we always keep the customer's delight at heart. Our performance-boosting solutions and services help businesses increase their customer satisfaction, build loyalty, and expand their customer base. We emphasize simplicity, fluidity, personalization, and the quality of the customer experience, while relying on thousands of customer surveys per year to improve user journeys.
