Europe
Innovating to provide access to health services anytime, anywhere
With eRescue, you become your customers’ trusted mobility partner
We are expert in digital platforms that provide smooth and rapid services to customers.
eRescue is a cutting-edge digital mobile solution designed to empower our customers to seamlessly request roadside assistance directly from their mobile devices.
In the event of a breakdown or accident, this innovative self-care platform offers a user-friendly interface that makes the process simple, fast, and highly effective. In today's fast-paced world, eRescue provides the timely support and prompt response that drivers need during critical moments 24/7. Our solution is designed to guide and support the customer throughout the entire assistance request process, ensuring a smooth and hassle-free experience. With eRescue, customers can initiate a request for help in just 3 main steps (identification, vehicle fault & summary), providing them with the peace of mind that help is on the way to put them back in control.
eRescue is a versatile solution that can be customized for various markets through a range of adaptable features, allowing for tailored functionality to address specific requirements.
- +550K
+550Kdigital claims
submitted on eRescue by year
- 11
11live countries
Europe, LATAM and eRescue Trucks digital solution
- <2 min
<2 min
average time to request assistance
eRescue is there when you need it
In times of stress, we all seek reassurance, and eRescue is here to provide just that.
Our solution is designed to be simple and effective, offering a seamless experience for our customers. By using the license plate of your vehicle, we can swiftly identify you. You can geo locate yourself, ensuring that help reaches you promptly. Once you've described your problem, eRescue takes over, handling all the necessary arrangements to find you the perfect solutions & providers.
You can then track the progress of your request and even follow the tow truck arrival directly on a map within eRescue. Should your vehicle require towing and you need to get to the airport, eRescue has you covered. You can easily request a taxi or a replacement vehicle through the platform and monitor its arrival in real-time at the location of your choice.
While their physical journey may have been interrupted, your customers’ digital journey through eRescue is fast and efficient, from the initial claim through the tow truck arrival.
At every step, our goal is to provide a sense of calm and reassurance for all our customers.
Here With You means you will not be stranded on the side of the road
With eRescue & Here With You, live tracking solution is the perfect combination for a seamless journey.
Either integrated within eRescue, either as a standalone solution, provide your customer with transparency, generating precise and real-time tracking of the recovery provider, including name, location, and estimated arrival time.
Not being required to call an assistance center is a great shortcut when you are stuck on the side of a busy road.
From light vehicules to trucks, eRescue meets all your roadside assistance needs
With an established presence with major partners, our eRescue digital solution has been tailored to specifically address the needs of clients in trucks vehicles. The customer journey is custom-designed to provide an optimal experience, taking into account the specificities and requirements of this particular market.
Available in over 7 languages, eRescue offers global accessibility to our international clients.
eRescue represents AXA Partners' commitment to delivering quality assistance solutions tailored to the diverse needs of our clients.
Feel free to contact us to learn more about how eRescue can meet your roadside assistance needs.
