4 mins Read
Driving transformation and performance in the European Truck transportation sector
November 12, 2025
A network designed for uptime and continuity
In road transport, every minute of downtime has a direct impact on operations and performance. That is why AXA Truck & Trailer Uptime Solutions supports its partners before, during and after an incident, with a network designed to maximize vehicle availability and ensure business continuity.
Our ecosystem combines:
- 24/7 general roadside assistance partners
- Specialized tire expertise
- Authorized manufacturer repair networks
Together, they enable faster anticipation, response and resolution, helping reduce immobilization time and keep vehicles on the road.
This operational strength is reflected in:
- 180,000 roadside assistance cases managed every year
- A powerful, pan-European network of providers
- 4 multilingual hubs covering 27 languages
A more integrated and performance-driven ecosystem
We bring together complementary expertise to deliver a more complete and integrated approach to uptime. By combining operational excellence, technical know-how and digital capabilities, we strengthen our ability to support the entire transport ecosystem and improve performance at every stage of the journey.
One team, one operational model
Our multilingual hubs operate as one unified team across Europe, ensuring:
· faster response times
· seamless coordination
· consistent service quality across borders
This integrated model enhances visibility, accelerates decision-making and contributes to minimizing operational disruptions.
Moving from assistance to uptime partnership
Assistance remains a core pillar of our business, but it is now part of a broader approach focused on prevention, operational continuity and performance optimization.
AXA Truck & Trailer Uptime Solutions it is a partner helping transport professionals anticipate risks, reduce downtime and keep their operations always in motion.
"With AXA Truck & Trailer Uptime Solutions, we combine industry expertise, a pan-European operational network, digital solutions and specialized assistance to sustainably support the performance of road transport stakeholders", says Julien Bourdonnec, Head of Truck & Trailer Uptime Solutions at AXA Partners.
One team, one vision
Our multilingual hubs operate as one unified team, able to handle calls and cases across 27 European languages. This model means faster response times, seamless communication, and consistent quality wherever our clients operate.
AXA Partners is not just an assistance provider ; it is a strategic uptime partner.
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