Offer real-time updates on your customers’ home assistance requests

Your customers lead highly active lives increasingly digital lives. When facing a home emergency, such as a heating problem or water damage, they need fast assistance. That’s where our Home Manager comes in.

Home Manager is a digital tool designed to streamline the process of requesting assistance through self-care 24/7. It allows clients to monitor the real-time progress of their requests , particularly during stressful situations, and to remain informed about the status at all times.

Through a user-friendly platform, Home Manager combines the convenience of a web app, eliminating the need for downloading a separate application, with SMS notifications for seamless interaction.
Homeowners can now manage their needs efficiently and effectively.
With its intuitive interface and comprehensive features, Home Manager empowers users to take control of their home emergencies with ease.

From opening a case to its closure, Home Manager guides clients through every key stage, providing real-time updates along the way to ensure a smooth and transparent experience.

  • +75K

    +75Kdigital claims

    submitted on Home Manager since launch

  • 5

    5live countries

    UK, Spain, France, Belgium and Italy

  • +260K

    +260Kcustomers

    per year enjoying Home Manager

elderly couple with locksmith

Simplicity & transparency at the touch of a button

Your customers seek peace of mind more than ever before. That means they look for simplicity, transparency and ease of use when it comes to home assistance.

Home Manager provides a full experience covering the complete journey while requesting a Home assistance: from the opening of requests to their follow-up, Home Manager provides a seamless experience for all our customers.

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No need for downloads, Home Manager is a web application accessible via any internet browser, ensuring convenience and accessibility for all users.

Through SMS notifications, clients are kept informed at every stage of the assistance process, from its reception to the search for a service provider, and even the live tracking of the provider.

Customers can submit photos to provide additional details for their assistance requests, enhancing the efficiency of our service.
They can also benefit from a full access to the complete history of their requests at any time, empowering them with transparency and control. They can directly communicate with our agents through Home Manager, fostering a direct and efficient line of communication.

Home Manager is compatible with both mobile and desktop devices, ensuring a user-friendly experience regardless of the device being used.

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With Home Manager, we're revolutionizing the way our clients manage their assistance needs.

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